FAQ

Find out the answers to frequently asked questions.

  • How can I place an order?

You can order online via our website. To access the full menu, order 48 hours in advance. You will then have access to a reduced card available up to 24 hours in advance.

  • How can I pay?

You can pay by card via the application or by bank transfer. BON uses the services of Mollie to ensure the security of your payments and the processing of your data in compliance with current legislation.

  • How often do you change your menu?

BON's offer is dynamic and varied. We change our range twice a year, in summer and winter, to offer seasonal dishes and ingredients. What's more, throughout the year, we also add new limited-edition recipes. 

  • Are your dishes adapted to special diets?

BON's offer is dynamic and varied. We change our range twice a year, in summer and winter, to offer seasonal dishes and ingredients. What's more, throughout the year, we also add new limited-edition recipes. 

  • What are your most popular products?

Our most popular products are our freshly squeezed juices and smoothies, our delicious Magic Falafels and Caesar salads, our must-have Napoli and Montevideo ciabattas and gourmet desserts such as our tiramisu.

  • Are the dishes prepared the same day?

Yes, all our dishes are cooked and prepared in the morning in our Brussels kitchen before being delivered to all our stores and customers.  

  • How does your delivery service work?

If you'd like to order and have your food delivered instantly, you can do so by choosing the date and time on the day. You'll be redirected to our Uber Eats page where you'll find our full menu. For orders placed at a later date, you'll be able to select your preferred delivery date and time. If you're close to one of our stores, you can also pick up your order in-store. 

  • Can I order for an event?

Yes, we offer customized, tailor-made options to meet your specific needs. Contact us at order@bonwithlove.com to let us know your preferences.    

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